Still "Doin' It" after all these years (breathing)
How about assisting the residents of your association feel as if they are part of the association.
As well often residents make a complaint about not being informed about association matters. Of course panel meetings occur, tasks are being worked on and periodically new accomplishments can be noted in the area. But, what does the resident who doesn't learn about the board's progress, has issues with the dues or whatever their neighbor does wrong have to say about the association?
Could it be that we as panel members get caught up in daily issues and new tasks that we overlook to keep residents truly informed on the details? Through the residents' perspective it will eventually always be better to sit in their house and make a complaint. But, it's also easier for them to complain when they only get the periodic newsletter that barely skims the facts of what the board is coping with, what they already have accomplished and what they're working on. This particular only fuels the residents' discontent which either leads to apathy (which is observed in low vote turnouts) or the rogue resident who decides they're going to "do something about that board".
Maintain information and details always at your resident's fingertips. Give residents no reason not to know how you're making things better. Let them see what's going on in their community including both the good and the bad, but just keep them educated with the details. This goes a long way to help residents see the purpose and the advantages for following the rules, taking care of their homes and voting on the issues.
This is where an HOA Website can be an excellent communication tool. A website - any website - keeps information at its visitor's fingertips. You'll be able to post your meeting minutes, projects lists and much more for 24/7 access. However your HOA Website is not only for your current items. Easily archive your past items on your website as well. Taking a look at your older minutes can even help you realize your current accomplishments.
Learn more info. check out here: hoa website